How to contact Finnair at Chicago Airport?

How to contact Finnair at Chicago O'Hare International Airport?

Finnair is a popular airline based in Finland that offers flights to and from various destinations worldwide. The airline operates at many international airports, including Chicago O'Hare International Airport. If you need to contact the Finnair Chicago airport team for any reason, such as to make a reservation, change a flight, or inquire about baggage, there are several ways to do so. Besides, you can directly contact Finnair Chicago airport phone number 1-800-950-5000 for immediate support. This article is all about various ways to get Finnair at Chicago airport. You can check this out to update your knowledge. 

How to contact Finnair Chicago Airport customer service via phone?

One of the easiest ways to contact Finnair at Chicago airport is to contact their customer service department via phone. You can call their phone number and speak to the live agent in real time. They can answer any questions, including flight schedules, baggage policies, etc.

To contact Finnair customer service by phone, here are the steps you will have to follow:

  • Dial the Finnair Chicago O'Hare Airport toll-free number at 1-800-950-5000

  • You can choose the language first and then follow the IVR 

  • Press 1 for Flight status 

  • Press 2 for Seat selection 

  • Press 3 for Baggage information 

  • Press 4 for Check-in 

  • Press 5 for Other options 

  • Now select the most suitable options, and you will get further instructions

  • Keep choosing the options, and soon the system will give you a chance to connect with a live person

  • Once connected, you can ask about your issues one by one 

How to send an email to Finnair Customer Service? 

If you prefer to communicate with Finnair Chicago airport customer service via email, you can send a message to their customer service department by following the steps below: 

  • Visit the Finnair website (

  • Click on the "Contact us" tab. 

  • From there, you can access a form you can fill out with your name, email address, and message.

  • Include as much detail as possible about your question; mention the confirmation number, contact details, etc. It will help Finnair's customer service representatives provide you with a more accurate and helpful response.

  • Once you share the email, a Finnair representative will review it, and depending on the type of issue, they will get back to you in 24-48 hours.

Can you chat with Finnair at Chicago Airport? 

Yes! You can chat with Finnair at Chicago airport to discuss common queries. To connect with the airport team via chat, here are the simple steps you can follow: 

  • Get on the support page of Finnair on the website 

  • You can locate the chat section at the bottom right and open it 

  • Type your message in the chat box, or type 'Hi.'

  • The system will present various options; select the one that suits you 

  • Follow the self-explanatory instruction to resolve the queries 

  • If not, you can type live agent and answer a few questions to stay in a live chat session with the Finnair agent 

Use Social Media to Contact Finnair:

  • Another way to contact Finnair at Chicago airport is to use social media. Finnair is on several social media platforms, including Facebook, Twitter, and Instagram. 

  • You can message Finnair through any of these platforms, and a customer service representative will respond as soon as possible.

  • When sending a message through social media, include as much detail as possible about your question or concern. 

  • You may also include your flight information, such as your flight number and departure time, to help the customer service representative provide a more accurate response.

Links to Finnair social media accounts:





Visit the Finnair Counter at Chicago O'Hare International Airport

If you prefer to speak with a Finnair representative in person, you can visit their counter at Chicago O'Hare International Airport. The counter is located in Terminal 5 of the airport, and you can reach it by taking the airport shuttle bus from the other terminals. Once you arrive at Terminal 5, look for the Finnair counter, which will be marked.

At the counter, you can speak with a Finnair representative to assist you with any questions or concerns. They can help you make a reservation, change a flight, check-in for your flight, or inquire about baggage. They can also provide information about Finnair's frequent flyer program, Finnair Plus.

In conclusion, there are several ways to contact Finnair Chicago airport customer service. You can call Finnair Chicago O'Hare toll-free number, visit their counter at the airport, send an email, or use social media to reach out to their customer service department. Moreover, If you still have any doubts or require additional information, you can visit the support page on the website. No matter what option you choose, Finnair customer service is always there to assist you. 

Which terminal is Finnair O Hare Airport?

At O'Hare Airport, Finnair doesn't have a designated terminal. But the regular terminals are used for Finnair flights are: Terminal 3, Terminal 5.