How do I contact San Francisco International Airport?

How do I contact San Francisco International Airport?

San Francisco International Airport is the largest airport in the city and is ranked as the second busiest airport in California. Founded in 1927, the airport has already occupied the fourth place as the busiest in the United States of America, transporting up to 30 million passengers annually. 

As for customer service, San Francisco International Airport provides assistance through SFO customer service (phone contact), email, and also social media. For quick assistance, passengers can visit the airport address in San Francisco or opt for telephone assistance.


How do I talk to someone at SFO Airport?

You can talk to someone at San Francisco International Airport by dialing the SFO Airport phone number. This is the fastest way to access the services that the airport offers to travelers, including hotels and the purchase of tickets. 

Steps to call SFO Airport customer service:

  • Dial SFO Airport phone number +1 800 435 9736 or  650 821 8211

  • Press 1 for accessibility (Special support)

  • Press 2 for pets and gender services

  • Press 3 for baggage assistance (Information and complaints)

  • Press 4 for flight information and reservations

San Francisco International Airport customer support service is open 24 hours a day, from Monday to Sunday. However, only passengers with pending reservations can contact the airport between 10 pm and 6 am. 

Important contact numbers for SFO Airport:

Police (Emergency): 911
Police (Non-Emergency): 650.821.7111
COVID-19 Hotline    : 650.821.8205
SFO Airport lost & found phone: 650.821.7014
Security Check points: 650.457.2670
Airport Parking: 650.821.7900
Parking Reservations Assistance: 833.350.3010
Baggage Storage and Travel Services: 650.877.0422
Airport Paging: 800.435.9736
U.S. Customs and Border Protection: 650.837.2876

San Francisco International Airport Email address:

San Francisco International Airport's e-mail service is special only for situations related to your luggage, such as damaged luggage or delayed or missing luggage. Send your messages to these email.

SFO Airport official email address:



San Francisco International Airport social media:

For support through digital platforms, simply choose which of the San Francisco airport virtual pages you prefer to send your message to. See below on which platforms you can contact the airport, check:


Do I need a Covid test for SFO?

At San Francisco International Airport, passengers are required to provide proof of Covid vaccinations before boarding flights. This rule applies to all non-immigrant passengers, as minors under 18, must show negative Covid tests.

Where is the baggage claim at SFO?

As for where baggage claim is located at SFO, passengers can pick up their baggage on the ground floor of the San Francisco International Airport terminals. If you have any questions or concerns, you can consult the information desks on the Ground Floor of the terminals or call the lost baggage telephone number SFO (+1 650 821 7014). 

How long does it take to claim baggage at SFO?

The time it takes to claim baggage at San Francisco International Airport depends on the location of the gate. As, for example, at the closest gates, luggage begins to appear on the luggage carousel in 2-3 minutes, and in more distant portions 8-9 minutes. Passengers can generally wait up to 15-45 minutes to begin claiming their baggage, for any concerns call the SFO baggage claim telephone number.