How do I contact Syracuse Hancock International Airport?

How do I contact Syracuse Hancock International Airport? 

If your flight is landing at Syracuse Hancock International Airport and you need help, dial the Hancock airport phone number (315) 454-3263. A live representative is available from Monday to Friday, early 8:00 am to 4:00 pm. 

Check out the most common concerns that bother the passengers: 

  • What forms of ID can I use to get through the security checkpoint?
  • Where/how can I pick up my Air Cargo?
  • What rental car companies are at the airport, and how do I get in touch with them?
  • I am in the Military and have a long time before I can leave the airport, so where can I wait?
  • Is there public transportation to/from the airport?

How do I speak to someone at Syracuse airport?

Passengers who require general information related to the airport can connect via Hancock airport phone number (315) 454-4330 is available 24 hours per day, 7 days per week. However, you need to speak with customer agents: 

  • Press 1 for reservation related concerns like special assistance. 
  • Press 2 for additional services. 
  • Press 3 to know about the flight status. 
  • Press 4 for baggage queries and claims.
  • Press * to talk with a live representative. 

Once the agent picks up your call, they will offer an instant resolution to your queries. They present the best solution to the travelers after considering their situation. 

FAX number: (315) 454-8757

Syracuse Airport Mailing Address:

Syracuse Regional Airport Authority
Syracuse Hancock International Airport
1000 Colonel Eileen Collins Boulevard
Syracuse, NY 13212

Syracuse Airport social media:


What is Syracuse TSA phone number? 

Suppose you need to reach out to security, it is suggested to contact Syracuse airport security phone number (866) 289-9673. The number is valid if you file a claim for an injured or property lost/ damaged during the screening process. To know how I can retrieve the item. Also, concerns like medication you need to carry and any information you should be aware of while traveling with medication. 

How early should I get to Hancock Airport? 

You are advised to reach the airport at least 3 hours prior to your flight departure schedule. Consider your parking, check-in time, and security clearance needed to board the flight. If you opt for online check-in, you don’t have to waste unnecessary time standing in a queue. You can directly go to the bag drop area. For more information, you can visit the website. 

What time does TSA close at Syracuse airport? 

The closing time of the Transportation Security Administration( TSA) checkpoint at 9:00 pm. And it opens early, 4:00 am. However, the Syracuse airport is open 24 hours. The airport offers TSA PreCheck lanes for the early board in. The enrollment center is inside the SYR terminal on level one in the south corridor, close to entrance A. to the other side of the main walkway from the Information and Airport Security Office. 

How much does it cost to park at Syracuse Hancock Airport? 

For the convenience of the passengers, SYR offers a parking service. So you have two parking options- the Open lots and the Garage. To book open lots, you will be charged $ 4 per first hour, $ 6/for 1 to 3 hours, $ 8/ 3-6 hours, and $ 12 per day. You can also opt for Garage by paying $ 5 for the first hours. After that, you pay $ 7/for 1-3 hours and $ 9 if you extend 3 hours up to 6 hours. When the service is required for one day, travelers can consider paying $ 14. 

Where is baggage claim at Syracuse airport? 

Syracuse airport has two baggage claim centers at Terminal A, and Terminal B. Terminal A is the hu of major airlines such as American Airlines, Southwest Airlines, Allegiant Air, Breeze Airways, and JetBlue Airways. Terminal B is known for Delta Air Lines, Frontier Airlines, and United Airlines. You need to contact the airline when baggage is misplaced in the aircraft. But there may be chances in the operating at the airport. 

Suppose you lost your baggage at the airport and your airlines aren’t responsible, so you need to connect to Syracuse Airport (SYR) baggage claim phone number  (315) 454-4330 and follow the IVR instructions to get the required support: 

  • Press 1 to choose your language. 

  • Press 4 for baggage queries and claims. 

  • Press * to speak with a live representative. 

Moreover, you lost your luggage at TSA security checkpoints, or your objects are missing from checked baggage. Generally, the items are kept at TSA security checkpoints for 30 days. After that, unclaimed electronic memory will be removed or destroyed. Sometimes, gadgets and laptops are completely destroyed when they have non-removal memory to protect privacy after the holding period. For more inquiries, contact the Syracuse Airport (SYR) baggage claim phone number. 

What time does SYR open?

Syracuse Hancock International Airport is accessible 24 hours, But the TSA checkpoint is reachable from 4:00 am to 9:00 pm.