How to reach China Eastern Airlines?

How to reach China Eastern Airlines? 

If you travel on one of the flights of China Eastern Airlines, you will have a pleasant experience, but as a passenger, you must know that you may need to contact China Eastern Airlines customer service. You may encounter issues with booking tickets, adding baggage, refunds or compensation, or others. Whatever the problem, you can contact China Eastern Airlines customer service team. China Eastern Airlines executive will help you in resolving the issue. 

You can read the full article as it reveals all the methods to reach the China Eastern customer service team.

Different ways to get in touch with China Eastern Airlines agent:

You can get in touch with China Eastern Airlines in many ways. You can make a call, connect through live chat, send them an email, and many more. You can use any of the methods you will be responded to and resolved. Here these methods have been explained in detail.

How to speak to a China Eastern Airlines representative?

You are advised to make a call at the China Eastern Airlines contact number 1 (800) 200-5118. Through this way, you can directly speak to the China Eastern Airlines representative. Follow the steps below to connect to the executive via the China Eastern Airlines phone number.

Steps to speak to a China Eastern Airlines representative:

  • Dial the China Eastern Airlines phone number.

  • Follow the IVR instructions per your issue. 

  • Press 1 to make new bookings.

  • Press 2 to know the flight status.

  • Press 3 to make changes to your bookings.

  • Press # to connect to China Eastern Airlines agent who will listen to your concern and resolve it.

How to talk to a live person at China Eastern Airlines?

The Airline has opened doors for all its customers who need to talk to its customer service team members. China Eastern Airlines live chat is one of those options that will help you speak to a live person. You can follow the given steps to get real-time assistance.

Steps to chat with China Eastern Airlines live person:

  • Go to the official website of China Eastern Airlines.

  • Go to the contact us option.

  • Click on the live chat icon.

  • The chat box opens. 

  • Write in the given space to express your problematic situation.

  • China Eastern live virtual executive on the other side of the window will respond to you on the spot. 

  • Your concern will be heard and will be processed immediately. 

  • Proceed with the chat unless you reach the culmination.

How to send an email to a China Eastern Airlines executive?

You can compose an email to the concerned department. If you have something that you think must be discussed with the China Eastern Airlines executive, you can write a comprehensive email to its official  on China Eastern Airlines email address that is You can also attach the documents you think are important in supporting your claim.

As the email gets submitted, you will get the response within no time. You may also get a callback if the matter seems to be of great importance.

Where is the headquarters of China Eastern Airlines located?

If you need to reach China Eastern Airlines, then you can go to its headquarters. The address ofChina Eastern Airlines headquarters is 258 Weihai Road, Shanghai, 200041, China. You can go there with full paperwork and talk to their customer service executives. Your issue will be heard and will be processed on the spot. 

China Eastern Airlines Social Media:

Social media sites are not only for entertainment or promotion, or advertisement. You can make wiser use of these sites. If you face any inconvenience or have something you need to discuss with China Eastern Airlines, you can send direct messages to its official social sites account. You can also tag China Eastern Airlines' social media official handle in your post or feed. This way, it will be more noticeable, and the resolution process will commence soon. Here are the social media links given for your reference.

  • Facebook-

  • Instagram-

  • Twitter-

China Eastern Airlines complaint form:

You can also report a complaint or inconvenience that you have faced in the China Eastern Airlines services. You can fill out this form with the authentic details of your flight, and those are asked. You need to express the inconvenience you have faced in the given space. After the form is received, the matter will be considered, and stringent action will be taken on it.