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Air China Check-in

How do I check in on Air China?

If you've planned your upcoming flight with Air China, you may have thousands of queries regarding the various procedures you come across during the check-in time. To decrease your ambiguities on the topic and make a smoother trip with Air China, find your answers in the given FAQs and get accustomed to their check-in services. 

Does Air China have an online check-in?

Yes, Air China allows you to use the Air China online check-in service if you have a valid e-ticket with any Air China-operated flight or Shenzhen Airlines, Shandong Airlines, and Tibet Airlines code-share flights but without any flight change. To check in online, you can use either of the platforms mentioned below with the respective procedure:

On their official website: 

It is no query that CA has all its passengers well-provided with all their services in a single window. For an easy and quick check-in,

  • Go to CA's official website Home page: https://www.airchina.com.cn/en/index.shtml. 
  • Toggle through tabs: Home>Information Inquiry>Airport Services>Check-in>Self-Service Check-in
  • Fill in your PNR, flight code, Passenger name, and mobile number as per the e-ticket.
  • Now click on the 'Send verification code' tab; after that, you'll receive a verification code on your registered mobile number.
  • Enter the verification code and Submit.
  • You can download your boarding pass for a hassle-free experience at the luggage counter.

Via Mobile Phone: 

You can also opt to speak with a live person in CA via LiveChat to assist you with the check-in via LiveChat or use the Air China Mobile Check-in service's pre-programmed Bot's guidance to do the same. Choose the Online check-in option from the dropdown menu on your chat screen. Please fill out the form that comes up and submit it. Upon verifying the data, the Bot will issue your boarding pass once you have selected your seats. 

What is the Air China check-in policy?

To give you a better understanding of AirChina's check-in policy, here's its summarized overview for your reference:

  • You can use CA's online check-in service at a confirmed booking and e-ticket by going to their official website.
  • If you cannot use the Self-Print Boarding Pass or Mobile Boarding Pass facility, You're advised to reach the airport 1 hour prior to your boarding time for a smooth baggage drop and security check-in process.
  • In case you opt for a chargeable seat, please pay for the new seat right at the moment. You are not allowed to make the payment during the baggage drop. 
  • If you made a partial online check-in for your booking but canceled your trip due to unforeseen reasons, you will be marked a no-show, and hence, no refunds will be initiated.

How long before a flight can I check in at Air China?

The answer varies on the mode of check-in, flight type, and booking method. You can check in online if you have an e-ticket. The online check-in window is open between 48 hours to 60 minutes before departure. Check-in time for Flights to the US is between 24 hours to 60 minutes before departure, subject to the local government regulations.