How do I get a refund from Malaysian Airlines?

How do I get a refund from Malaysian Airlines? 

It is expected that plans keep changing as the situations keep changing. No worries, if your plan to fly with Malaysian Airlines has been canceled, you can raise a Malaysian Airlines refund request to its customer service team. The Airline has constructed proficient refund policy rules according to which you will get refunds.

Steps to get a refund from Malaysian Airlines online: 

Getting a refund from Malaysia Airlines is not a big deal. You can quickly request your refund through an online method. This method is relatively easy and can be operated from home or office. The steps to get a refund are as follows:

  • Go to the official site of the Malaysian Airlines

  • Hit the Manage My Bookings tab

  • Enter the details as your first name, last name, and ticket number

  • Hit the next button

  • Your reservation details will retrieve

  • Now you need to search for the cancel the flight button; click on it.

  • And finally, choose the Refund option.

  • Within the moment, you will receive a confirmation on your registered ID or email.

Other ways to get a refund from Malaysia Airlines:

Apart from the online method, Malaysian Airlines offers its customers other ways to let them request a refund. 

Malaysia Airlines refund phone number:

You can call the Malaysia Airlines refund phone number, 1 (800) 552-9264. After dialing this number on your phone, you can make a refund request simply by following the IVR menu. Otherwise, you can get help from a live Malaysian executive regarding the refund. The IVR menu is:

  • Press 1 to make new bookings

  • Press 2 to know the Malaysian flight status

  • Press 3 for cancel and refunds

  • Or you can press # to talk to the agent at Malaysian Airlines.

Get a refund from Malaysia Airlines via email:

You can also send an email requesting your claimed refund. Write a comprehensive email at Malaysia Airlines refund email, that is, customercare.maswings@malaysiaairlines.com. Mention the reason why you are canceling your flight and raise your refund request. Also, you can attach some files to support your claim. 

What is Malaysia Airlines refund policy? 

Before you request your refund, you are advised to go through Malaysia Airlines refund policy statutes so that you don't have to face any loss. Crucial points of the policy are as follows:

  • If a passenger cancels the ticket within 24 hours of booking and raises a refund request, it will get a full refund.

  • If the refund request is made beyond the risk-free time of 24 hours, then a charge will get deducted, and the rest will be refunded to you.

  • If the flight was booked a week earlier than the flight's departure, a full refund would proceed.

How long does it take to get a refund from Malaysia Airlines?

Well, the Airline tries to refund the entitled amount as soon as possible. However, a general Malaysia Airlines refund time is about 30 days from the initial date of request. Once the request is approved, your refund will proceed.

call icon +1-802-430-6211