How to request a refund from Swiss Air?

How to request a refund from Swiss Air?

The national airline of Switzerland, Swiss International Airlines, has regular flights to various parts of the world. The refund policy of Swiss Air is straightforward and reasonable. You can get a Swiss Air refund online by following the procedure below:

Steps to get a refund from Swiss Air online:

  • Visit the official Swiss Airlines website.

  • Sign in to your account.

  • Click on the “Manage My Bookings” option on the homepage.

  • Submit the booking reference number and other details like PNR to retrieve your bookings.

  • Click the “Search” icon.

  • After you cancel the ticket, you need to open it.

  • Then tap on the “Refund” button.

  • Follow the on-screen guidelines to apply for a refund quickly.

  • You have the option of whether to get a full refund or save it for future flights.

  • You will receive a confirmatory email with cancellation information at your registered email address.

Steps to get a refund from Swiss Air via call:

You can get a Swiss Airlines refund by directly calling the customer service team of Swiss Airlines. You can also apply for a refund via call, chat, email, and social media handles. Follow the steps below to get a refund from Swiss Air via call.

  • Go to the Swiss Air website.

  • Then visit its “Contact Us” page.

  • There you will find a list of contact numbers.

  • Choose the Swiss Air customer service number according to your language or region. 

  • Dial the Swiss Air refund phone number +1 833 626 0737.

  • Press the calling icon.

  • Next, you will hear IVR instructions, guiding you to connect with a customer service agent.

  • Follow the IVR discreetly and press the right key to communicate with a Swiss Airlines representative.

  • You need to tell them your ticket details and request a cancellation.

What is Swiss Air refund policy? 

If you want to cancel your Swiss Airlines flight and know about the Swiss Air refund policy, then you must read the refund policy of Swiss Air. Follow the policies mentioned below to understand the Swiss Air refund policy properly: 

  • For the non-refundable Swiss Airlines ticket, You will get a complete refund within a day of booking.

  • You will not receive a refund for your non-refundable Swiss Airlines flight ticket after a day of booking.

  • Suppose a customer makes a reservation online seven days or more before the flight's departure. In that case, they may cancel the reservation without incurring a fee up to 24 hours after making it.

  • The refund will always be provided in the original form of payment you initially used to pay for the ticket or service.

  • In the case of a Swiss Air refund for canceled flights, you are eligible to get a full refund.

  • The 24-hour cancellation policy of Swiss Airlines allows you to cancel your flight for free within 24 hrs of flight booking and receive a full refund.

How long does Swiss Air take to refund?

  • The Swiss Air refund time may vary from 7 to 10 working days. 

  • You will get a refund within a week if you have made payment through online mode.

  • If you have made payment through offline mode, it may take between 14 to 20 business days.