How do I complain to Singapore Airlines?

How do I complain to Singapore Airlines? 

Singapore Airlines is the flag carrier of Singapore, hub at Singapore Changi Airport. The airline prioritizes its customers before anything, and if it's about a complaint, they make sure to listen to your concerns and get back to you with the best solution.

If you are unhappy with the airline's services, contact the  Singapore Airlines complaint department and share your concern immediately. There are several ways to reach out to Singapore Airlines' complaint department. You will learn about them in detail here, so let's start. 

Different ways to complain about Singapore Airlines:

Singapore Airlines complaint phone number:

You can contact the airline directly via the Singapore Airlines complaint phone number by following the procedure below.

Steps to complain about Singapore Airlines via phone:

  • Dial the Singapore Airlines complaint number +65 6407 5332

  • Select the language.

  • Follow further IVR instructions to speak to the live agent.

  • Share your complaint with the Singapore Airlines agent in detail 

  • Singapore Airlines live person will patiently listen to your queries and, if possible, resolve the issues simultaneously.

Singapore Airlines feedback form:

It is a standard way to initiate your complaint request. To share your complaint via the Singapore Airlines complaint form, follow the process below:-

Steps to complaint Singapore Airlines via complaint form:

  • Go to the Singapore Airlines website.

  • Open the feedback link.

  • Select the topic for which you wish to share the complaint.

  • Open the associated form.

  • Fill in all the details in the form and click on the send button to share it.

  • Attach the document if required.

  • Once the form is shared, the Singapore Airlines team will review it, and they will contact you soon.

Singapore Airlines complaint Email:

In addition to phone calls, you can also share your complaint via Singapore Airlines complaint email. Through Singapore Airlines email, you can explain issues better and get a reply in 1-2 days. Follow the steps below to complain via email:-

Steps to complaint Singapore Airlines via email:

  • Visit the Singapore Airlines website.

  • Choose your country from the drop-down list 

  • Copy the email address available under the contact information.

  • Create a new email, and type the 'complaint' in the subject.

  • Paste the email you copied to the recipient's address.

  • Complete the composition of the email.

  • Click on the send button to share it.

  • After sharing the email, you can expect a reply in 1-2 working days.

Singapore Airlines Chat support:

It is another fastest way to share your complaint with the airline. To complaint Singapore Airlines via chat, you can follow the simple steps below:-

Steps to complaint Singapore Airlines via live chat:

  • Go to the Singapore Airlines website.

  • Locate the chat icon at the bottom right, and click on it.

  • Choose an option from links available; else, type live agent.

  • Follow the instructions and start a live chat session.

  • Share your complaint and provide all the relevant information.

  • The support agent will check the details on their end and provide you with the best solution.

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