How to get a refund from Hawaiian Airlines?

Does Hawaiian Airlines offer a refund?

Yes, Hawaiian Airlines allows passengers to get a refund of their canceled flight ticket if the cancellation was made per the cancellation and refund policy. Suppose the passengers are permitted to get a complete refund of their flight ticket. There are some rules prescribed by the airline in their Hawaiian refund policy through which you can get a full refund while proceeding with the cancellation of your flight ticket. 

How to get a refund from Hawaiian Airlines? 

There are many ways through which Hawaiian Airlines customers can proceed to get a refund of their flight ticket. The most preferred method is online through the official website. 

Steps to get a refund from Hawaiian Airlines online

  • Get onto the official website of Hawaiian Airlines.

  • Look for the 'Manage Booking' option. 

  • Enter the PNR number as well as the last name of the passengers to proceed further. 

  • Once you get onto the available flight details, you are required to look for the cancellation option. 

  • Follow the on-screen instructions to cancel your flight ticket.

  • Click on the link to fill out the refund form. 

  • Enter all the details and submit the form, after which you'll receive the confirmation in your email.

Other ways to get a refund from Hawaiian Airlines

The passengers can also get their refund back through Hawaiian Airlines' refund phone number 1 (800) 367-5320 available on the official website. The passengers are required to dial the number, follow the IVR instructions, and wait for the executive to get in touch with them. Once the executive gets in touch with you can ask them to proceed with the refund of your flight ticket. You have to provide the agent with all the details, and they will initiate the refund for you.

What is Hawaiian Airlines' refund policy?

As per Hawaiian Airlines 24-hour policy, passengers can get a complete flight ticket refund. However, these rules apply to the flight ticket whose reservation was made at least seven days before the scheduled departure of the flight ticket. 

  • If the passengers make the cancellation of their flight ticket after 24 hours, in that case, the passengers will get a refund after the deduction of cancellation charges. 

  • The passengers are allowed to get a refund of their flight ticket. If the cancellation is made due to a medical emergency or the death of a close relative. 

  • If you get a covid test report positive or your destination does not allow passengers to enter, you can proceed for Hawaiian Airlines refund request COVID by providing valid documents. 

  • Passengers will get a full refund if they travel in business class or purchase a refundable fare, but before your reservation, consider it under the show policy. 

  • The passengers will be liable to get a complete refund of their flight ticket if they make the cancellation due to three hours of delay in their flight ticket. 

  • The passengers traveling with non-refinable flight tickets will not be liable to get a refund; however, the airlines will provide them with travel credit.

How long does it take to get a refund from Hawaiian Airlines?

It will take up to 7 to 10 business days for the passengers to get a refund of their flight ticket from the airline if they cancellation of their flight ticket. If the airlines make the cancellation in that case, the passengers will get a refund of their flight ticket in 15 days, and if they want, they can also make the rebooking of their flight ticket with the airline using the same amount. The timing for getting the complete refund may vary in case Hawaiian Airlines refund requests covid as it will take a long time to process the refund when the passenger's covid test turns positive.

How to check Hawaiian Airlines' refund status?

The passengers can also know their refund status by calling the Hawaiian Airlines customer service agent, or they can also know the refund status by getting on the official website. 

  • Get onto the Hawaiian Airlines official website.

  • Look for the 'Manage Booking' option.

  • Enter the credentials, like the PNR number as well as the last name of the passengers, to proceed further. 

  • Once you get onto the flight page, choose the one for which you have proceeded with the canceling and refund request. 

  • Click on the Hawaiian Airlines refund status option, and all the details about your flight refund status will appear on your screen. 

  • You can also ask for your refund status in the mail from the customer service executive.

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