Suppose you have taken a trip to an international destination and landed at Orlando International Airport. While you were waiting to exit the airport and suddenly you found out that your luggage was stolen, and now you are pissed and want to talk to someone at Orlando International Airport. To deal with these types of situations after or before your trip starts, the airport authority provides the best customer service to the passengers. Read the information below to get the best way to get through the Orlando Airport customer services team.
There can be multiple reasons to get through the Orlando Airport customer support, and some of them are mentioned below-
For a lost item in flight or at the airport
Lost item in an airline lounge
For lost luggage in rental cars
Special assistance is needed from the airport authority.
You can use the Orlando International Airport phone number to get through to the customer service team and get assistance for any issue. Follow the below steps:
Dial Orlando International Airport phone number 1 (803) 850-5252 [24*7 Toll-free] or (407) 825-2001.
Choose your preferred language.
Follow the IVR instruction.
Press 1 for Lost luggage in Airline Lounge.
Press 2 for special assistance needed while boarding the flight.
Press 3 for the lost item within airport parameters.
After pressing the relevant key, wait for a bit as your call gets connected to the Orlando Airport representatives.
Explain to the agent your issue and ask him to help you regarding the same.
The agent will provide you with expert advice and solution to your concern.
The airport authority also provides special assistance in lost items, and they have a dedicated number for this issue only. If you find any lost item, then you can call (407) 825-2111 to connect with the Lost and Found department.
You can use various online and offline ways to get through the Orlando Airport customer service team. They are available for passengers to assist them with any critical issues.
You can also write to the airport at their official email address and get assistance with any concerns related to the airport. Although it will take much more time to get a response from the authorities, you will surely get a revert from them.
Go to your internet browser and open your mailing software.
Start writing the mail by selecting compose option.
Write a brief of your query as the mail subject.
Put GOAATalentMgmt@goaa.org in the recipient option.
Describe your query in detail in the mail body and also provide supporting documents like a ticket number or flight ticket.
Mention your contact details in the mail, and after rechecking, send the mail.
You will get a response from the authorities within 10-15 business days.
You can also connect with the airport authorities through their live chat option and get assistance in any situation. To proceed for Live chat, follow the below-mentioned steps.
Visit the official website of Orlando International Airport at www.orlandoairports.net.
Now locate the contact us option and select it.
After selecting, you will be redirected to a new page.
Select the chat option available on the screen to connect with Orlando International Airport customer service
A chat box pop-up will get displayed on your screen.
Write a brief of your query and select the related options of frequent issues passengers face to get an accurate response from the representative.
After connecting, explain your issue and get it resolved.
Many passengers have a misconception that social media handles like Facebook, Instagram, and Twitter are available for entertainment only, and in cases of big organizations or authorities like Orlando International Airport have their social media handles only for the promotion of their brand. But this thinking is wrong as these platforms are really helpful in sharing feedback or complaint to the authorities and getting their instant attention to the issue. A simple tweet on Twitter and a direct message on Facebook will get your things sorted out quickly because these are public platforms, and they can affect the authority's reputation.
Twitter - https://twitter.com/mco
Orlando airport authorities have also provided feedback forms to the passengers, which can be located on the official website of the airport. You can select the feedback form option, which can be visible on the home screen of the official website.
You can also visit the airport and directly connect with the authorities through their helpdesk present at the airport and get assistance for any issue. The airport address is One Jeff Fuqua Blvd, Orlando, Florida 32827-4399, USA.