How do I contact Cathay Pacific Customer Service?

How can I get in touch with Cathay Pacific?

It would be best to get in touch with the live person while booking the Cathay flight tickets. Cathay Pacific is one such airway that provides instant assistance to the customers booking flights with them. You have to follow the simple procedure given below.

If you want to contact the live person of Cathay Pacific on call, you need to follow the steps given below:

  • Open the website of Cathay Pacific in the first step

  • You will see the Contact Us option at the top of the page.

  • You have to click on the option to see the Cathay Phone number +800 2747 5500

  • Please choose the number as per your requirement and dial it to get in touch with Cathay Pacific.


How do I contact Cathay Pacific customer care?

Cathay Pacific provides different methods to contact Cathay Pacific customer care. Customers can get in touch with professional experts of Cathay pacific through their phone number, official website, social media, email support, and others.

To know the methods by which you can contact Cathay Pacific live person, go through the details below:


Cathay Pacific Phone Number:

If you are wondering how to contact Cathay Pacific customer service on Cathay Pacific phone number, the given instructions help you to contact a customer service person. 

Steps to Contact Cathay Pacific Customer Service

  • Dial the Cathay Pacific customer service phone number +800 2747 5500.

  • Follow IVR instructions to choose a language.

  • Select a topic on which you need information.

  • By pressing a number on the dialer, select the topic to get help.

  • In this way, your call gets transferred to a Cathay Pacific Customer Service person.

  • Sometimes, you may find a call waiting for a few minutes, but don't hang up the phone call.

  • Once you get in touch with a Cathay Pacific live person, you get an immediate solution for your query


Cathay Pacific Email Support:

  • Customers can also connect with Cathay pacific with their Email ID, provided on their official website. 

  • Passengers are required to write their queries in the mailbox with their details in the given space. 

  • Finally, Tap the Submit button. 

  • After reviewing the mail, management will revert to you. It might take some time.

Cathay Pacific Email IDs

Baggage Services in Boston- BOS#BAG@cathaypacific.com

Baggage Services in Chicago- ORD_BAG@cathaypacific.com

Baggage Services in Los Angeles- lax_bag@cathaypacific.com


Cathay Pacific Live chat:

For performing a Live chat conversation with the Cathay Pacific customer service person, customers are required to follow these points:

  • Visit the website of Cathay Pacific.

  • Move to the Contact Us section.

  • Tap the option of Chat with Us.

  • Wait until the Cathay pacific live person gets connected with you.

  • The process might take some time.


How can I use WhatsApp on Cathay Pacific?

You can also now contact Cathay Pacific live person through Whatsapp. Cathay provides their passengers with the upgraded version of help by launching their help on Whatsapp. You can start a conversation on WhatsApp (+852 2747 2747) or you can also start the conversion by scanning the Whatsapp QR code provided on the website or following the link provided.

Steps to use Whatsapp help on Cathay Pacific:

Passengers who want to contact Cathay Pacific customer service person on WhatsApp can follow these steps mentioned below:

  • Go to the Cathay Pacific website.

  • Then select the Contact Us option at the top menu.

  • Next, you can see the "Chat with us" option, click it.

  • You can also scan the QR code provided there.

  • It redirects to a chatbox on your WhatsApp page.

  • Log in to your WhatsApp account and drop your messages

  • Once you send a query, you receive a solution for that.

You can also contact Cathay Pacific on Whatsapp, +852 2747 2747


Cathay Pacific Social media:

Cathay pacific is available on various Social media platforms like Facebook, Twitter, Instagram, and others. Customers can get in touch with the Cathay Pacific live person through these platforms or post their doubts on these platforms. 

Cathay Pacific Facebook page

Cathay Pacific Twitter page

Cathay Pacific Instagram page

Cathay Pacific Youtube page


How do I complain to Cathay Pacific?

Suppose you have any queries regarding your booking, cancellation, refund, or other things with Cathay pacific airlines, then read on further to know how do I complain to Cathay pacific. The process of reaching out to the Cathay pacific for any problem is very effortless and hassle-free. 

Different ways to complain to Cathay Pacific:

Passengers who want to complain about Cathay Pacific and don't know the procedure then follow the instructions given below. 

Complain Cathay Pacific Via Letter:

You can complain about Cathay Pacific Airlines by sending a letter to 360 Post Street, Suite 300 San Francisco, CA 94108 USA or it's easy to get in touch with them via call on Cathay Pacific toll-free number at 1-800-778-4838 or +1-802-430-6211.

Complain to Cathay Pacific via the feedback form:

Complaining to Cathay Pacific via the feedback form is one of the most appropriate ways to raise a complaint that Cathay pacific recommends to all the passengers. 

Look at the step by step process of how you can complain to Cathay Pacific using the feedback form:

  1. Open the official website of Cathay Pacific

  2. Visit the contact us page and scroll down to find the complaints and feedback option under the ‘others’ section.

  3. Now locate the feedback form option and click on that.

  4. Select the complaint option from the drop-down menu and choose your specific category of the complaint.

  5. Now a form will appear on the next window. Fill out the form with relevant information and click on the submit button.

  6. The concerned executive will get back to you with the solution.

Complain to Cathay Pacific via phone call:

At the same time, if the process mentioned above is not working, then you can try reaching out to the Cathay Pacific phone number directly to raise a complaint. Get the Cathay Pacific phone number from the website and dial it to follow the IVR options till it connects you with a live representative. You can now explain your query to get a solution. 

From the ways mentioned above, getting in touch with Cathay's Phone number is the best method. This could provide you with an instant and quick resolution through direct communication. 


Cathay Pacific Customer Service Phones:

If you want to talk to a live person, you may dial the Cathay Airlines phone number. Cathay Pacific's customer service team is available for assistance to their passengers 24/7.

Cathay Pacific Contact Numbers for the United States

Boston 1 (800) 233-2742

Chicago 1 (800) 233-2742

Dallas-Fort Worth 1 (800) 233-2742

Los Angeles 1 (800) 233-2742

Miami 1 (800) 233-2742

New York 1 (800) 233-2742

San Francisco 1 (800) 233-2742

Seattle 1 (800) 233-2742

Washington DC 1 (800) 233-2742

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