How do I communicate with United Airlines?

How do I talk to a human at United Airlines?

Traveling to the desired destination after resolving every query will help you to make the journey more memorable and enjoyable. To give the solution to your queries like a refund after cancelation, miles, complete packages, etc., you can talk to a human at United Airlines easily & quickly.

If you are making a United Airlines booking and have queries, then you can avail the benefit of their live agent by whom you will get all the solutions through call, text, or video chat. To speak to United Airlines live person or real person, dial United Airlines toll-free phone number 1-800-UNITED-1 (1-800-864-8331) available 24/7 within US and Canada. But if you are elsewhere, you can prefer to fill out the contact form available on the contact page to get live assistance quickly.

How do I talk to someone at United Airlines? 

There are many situations that force you to talk to someone at United Airlines regarding any query or complaint with their services. United Airlines offers many ways through which you can talk to them 

You can directly call on United Airlines phone number 1-800-UNITED-1 (1-800-864-8331) to get help during your trip or your future travel plans on United Reservations. You should follow the basic steps to connect with them through the United Airlines phone number described below.

Steps to talk to someone at United Airlines:

  • Dial the United Airlines toll-free number 1800-864-8331 to speak with the representative.
  • Follow IVR instructions carefully.
    • Press 1 to select the favored Language.
    • Press 2 to book new reservations for worldwide destinations.
    • Press 3 to change or cancel the itinerary.
    • Press 4 to speak with the United representative.
    • Press * to hear the menu again.
    • Wait for 2-3 minutes to connect. 
  • Share the relevant query details to get it resolved.

If you don't get a response on call due to the busy line then you can also fill out the feedback form on the website regarding your concern, compliment, inquiry, suggestion, or comment and get a response from their reservation team.

Common queries resolved by the United Airlines representative are below.

  • If you want to reschedule your flight
  • Add something to your bookings, like special facilities for a disabled passenger, extra luggage, etc.
  • To check the status of the flight. 
  • Queries related to lost baggage or damaged baggage
  • If you want to know about offers, complete packages, etc
  • For information related to airport parking, or taxi service

Different ways to get in touch with United Airlines customer service:

There are several modes provided by United Airlines to provide a human who will help you; these are mentioned below. 

United Airlines phone call: 

To get the solutions to the queries instantly, you have to go with the call option by dialing the United Airlines toll-free number 1800 864 8331, which is available in the contact us section of United Airlines official website. 

United Airlines live chat: 

You can also select another option than a phone call to communicate with the United Airlines representatives. The other quickest mode than a phone call is chat, you have to send your query through a message, and the United Airlines live person will send its solution.

Does United Airlines have a chat feature?

United Airlines provide a Live Chat option for passengers looking for an immediate response to their problems. Here are a few steps to connect with United Airlines customer service Chat.

  • Go to United Airlines official website.
  • Click on the Help Center.
  • Scroll the page and select the Chat Us option.
  • Share the relevant problem to get it resolved.

United Airlines social media: 

If you want to send your queries on United Airlines social media handles, you can do it. The United Airlines executive operating that page will see read it and provide you with all the possible solutions instantly. 

How do I message United Airlines? 

Passengers with queries about the check-in process, Terminal, Flight Status, and In-Flight Services can connect with United Airlines agents through text.

  • Text the United Airlines support team at 26266.
  • Customers must type 'HELP' and send it to this mentioned number.
  • They will get back to you within 24 hours.

Links to United social media platform:

  • United Hub:
  • Facebook:
  • Twitter:
  • Youtube:
  • Instagram:
  • Linkedin:

What is the mailing address for United Airlines?

The United Airlines office is in Willis Tower, 233 South Wacker Drive, Chicago, Illinois. You can visit there in the timings of after 8 AM to before 5 PM to get the solutions to your queries, or if you want, then send your query through a letter to this address. 

How do I speak to an agent at United Airlines?

You can contact the United Airlines agent in different ways such as by phone number, live chat, email, social media platforms, and other options available on the website.

Steps to speak to a United Airlines agent:

  • Visit the United Airlines website. (
  • Scroll down to the bottom.
  • Click on Help Center.
  • You will get various options there. Choose Refunds & customer care.
  • There you will get various options.
  • Choose the best option that suits you.

Important contact numbers to get a human at United Airlines:

  • Booking a new reservation: 1-800-864-8331 (Press 2)
  • Help in new United reservation: 1-800-864-8331 (Press 3)
  • United Airlines flight status: 1-800-824-6200
  • Baggage: 1-800-335-2247 ((Toll-free for U.S. and Canada; English and Spanish only))
  • For MileagePlus: 1-800-421-4655 (7:00 a.m. – 12:00 a.m. daily, Central time)
  • Receipts and other services: 1-800-490-2021
  • United Airlines 24-hour Accessibility Desk: 1-800-323-0170

How do you get through to United?

If you want to speak to a United Airlines agent, then call the helpline number. While connecting on call, you will not only get solutions instantly but can also avoid long procedures you must follow while connecting through other ways. 

You need to dial this 1800 864 8331 United Airlines customer service phone number and select the language. After this, follow the below-mentioned IVR.

Different IVR options to get through United Airlines:

  • Press 1 to get the flight status. 
  • Press 2 to book a flight.
  • Press 3 for existing reservations.
  • Press 4 for MileagePlus.
  • Press 5 for more options.
  • Press 6 to connect with a United Airlines representative.
  • To get information on baggage press 5, then 1.
  • To get information on refund press 5, then 2.
  • To get details of the receipt press 5, then 3.
  • To give feedback about services press 5, then 4.
  • For other services press 5, then 5.

Choose the option which suits your query and then connect with that query representative.

How do I send an email to United Airlines?

United Airlines also allow their passenger to send queries through United Airlines customer service email. If you have to do that, you need to open the mentioned link Then you must select the mail type and log in to your account. After this, you must mention your booking information and complete the query by mentioning the relevant details. Last you need to click on the send option, and the representative will provide you with solutions instantly.

United Airlines email address:

United News & Deals:
MileagePlus Statement:
MileagePlus Partner:​
MileagePlus Program:​
Flight status notifications:

How do I get a live person at United Airlines?

If you want to speak directly to the United Airlines agent then you can dial the United Airlines customer service number or chat directly with the United Airlines live chat representative. Follow the steps mentioned below to chat with the United Airlines live agent.

Steps to talk to the United Airlines live agent:

  • Open United Airlines official website.
  • Then you need to click on contact us.
  • Select the chat option from the bottom of the screen. 
  • Fill in booking information like the date of flight departure and the date of coming back.
  • Mention the passenger information like complete name, contact number, etc., and submit it. 
  • On the next screen, a chat box will come in which you need to fill out the query.
  • Last, a United Airlines representative will read it and provide all the suitable solutions.

United phone numbers in different countries:

US & Canada: 1-800-UNITED-1 (1-800-864-8331)


South Africa: 0214268058
Nigeria: 07000334444


Indonesia: 62-21-837-80-607 / 62-21-837-80-730
Japan: (81)-3-6732-5011 (03-6732-5011 calling from Japan)
Malaysia: 603-2143-1433
Mongolia: 976-11-331390
China (except Hong Kong): 400 883 4288
Hong Kong: 852-2810-4888
Philippines: 1800 87989915
Singapore: 65-6670-9737
South Korea: 02-751-0300
Taiwan: 886-2-2325-8868
Thailand: 662-652-6087
Hanoi: 84-24-3934-7233
Ho Chi Minh City: 84-28-3930-6613

Australia and New Zealand:

Australia: 131-777
New Zealand: 0800-747-400


Antigua and Barbuda: 800-231-0856
Aruba: 800-1507
Bermuda: 800-231-0856
Cuba: 011-53-7838-2881
Dominican Republic: 829-946-3904 / 1-800-148-5295
Trinidad and Tobago: 800-461-2744

Central America and South America:

Argentina: 11-5198-1441 / 0810-777-UNITED (0810-777-8648)
Belize: 0800-266-3822 / 501-822-1062
Brazil: 0800-16 2323 2
São Paulo: (11)-3145-4200
Chile: 800-395-425
Colombia: 01-800-944-0219 (Toll free)
Costa Rica: 0800-044-0005
Ecuador: 1-800-000-735 (Local toll-free) / 593-2-225-0905
El Salvador: 503-2-136-7590 / 800-6153
Guatemala: 855-771-3074 (charges may apply) / 1-801-81-26684 / 502-2385-9610
Honduras: 800-279-19489 (Toll free)
Nicaragua: (505) 22-76-81-29
Panama: 800-6113
Paraguay: 595-2161-2319 / 595-21-604 552
Peru: 511-640-9232 / 0800-78972 (Toll free) / 0800-70030
Uruguay: +598-2628-1480
Venezuela: 0800-100-3198


Belgium: 02-2-0088-68 
Croatia: 08003402
Czech Republic: 800-050460
Denmark: 7012-6233
Finland: 358-800-96070
France: 01-71-23-03-35
Germany: 06950-985-051
Greece: 00-800-441-4-3592
Iceland: 800-4150
Ireland: 017604857 / 1800946471
Milan: 02-6963-3256
Palermo: 06-66-05-3030 / 02-6963-3256 
Rome: 06-66-05-3030
Luxembourg: 02 200 8868
Netherlands: 020-346-93-81
Norway: 810-03-630
Portugal: 21-415-9102
Russian Federation: 7-495-9800882
Spain: 900-813-996 / 91-453-43-64
Sweden: 08-585-36954
Switzerland: 022-417-72-80 (English, French) / 044-800-92-12 (German) 
Turkey: 0212-334-2920
United Kingdom: 0845-607-6760 / 0207-365-7461

South Asia:

Bangladesh: 880-2-9565380 / 880-2-9568388
India: 91-124-4315500
Islamabad: 92-51-2206704 / 92-51-2206705
Karachi: 922-1-5680970
Lahore: 92-42-6312136 / 92-42-6312183
Sri Lanka: 9411-2661703 / 9411-2661704 / 9411-2683230

Mexico: 55-5283-5500 (toll-free within Mexico)

Aguascalientes: 449 996 1100
Guadalajara: WhatsApp (
Leon: 477 718 5254
Mexico City: 55 5279 7671
Monterrey: 81 8333 3024
Querétaro: 442 220 5960
San Luis Potosi: 444 817 8617

Micronesia and the Mid-Pacific:

Chuuk (Truk): (691) 330-2424
Kosrae: (691) 370-3024 / (691) 370-3224
Pohnpei: (691) 320-2424 / (691) 320-5424 / (691) 320-5425
Yap: (691) 350-2702 / (691) 350-2788
Marshall Islands:
Kwajalein: (805) 355-1013
Majuro: (692) 625-3209
Palau: (680) 488-2448 / (680) 488-1029

Middle East:

Israel: 1-809-344-363
Jordan: 080023983
Kuwait: 965-2295-8900
Qatar: 00-800-1000-21
Saudi Arabia: 009 66 920002185
United Arab Emirates: 971-08000-441-5492 (Toll-free)

South Pacific:

Tahiti: 00-1-847-427-4189

Commonly Asked Questions about United Airlines:

How do I speak to a representative at United Airlines?

United Airlines has different communication options to resolve passengers' problems related to their services. If you want to speak to a representative at United Airlines, dial the  United Airlines phone number 1-800-864-8331 and follow the IVR instructions carefully to connect with them. 

How to book a United Airlines flight by Phone?

You can book a United Airlines new reservation from the comfort of your home via online procedure or by phone. Passengers need to follow the right procedure in order to secure the itinerary online.

Procedure to book United Airlines flight online:

  • Visit the Airline's official website.
  • Click on the Book.
  • Enter the required information like Departure and Arrival Airport name, travel date, and first and last name.
  • The screen will show the Scheduled Flight options on travel day; select the flight that fits your schedule.

You can proceed with payment methods which should be made with a Credit or Debit Card and other Original payment methods. Travelers will receive the confirmation over a valid email address.

Procedure to book United Airlines flight by Phone:

  • Dial the United reservations phone number 1-800-864-8331.
  • Follow the essential IVR.
  • Once the call connects, share the necessary information like travel date, Destinations, and contact with them.
  • They will share the Scheduled flight availability; you must select from the given options and proceed with payment to confirm the booking.

Does United charge for booking over the Phone?

Yes, United Airlines will take a service charge to book tickets by Phone for $25, $10 at the City ticket office, and $ 50 at the Airport ticket counter. These charges are liable within the US and Canada, and the costs may vary outside these two.

What is the phone number for United Airlines reservations?

To book new reservations with United Airlines Domestic or International Destinations, dial United Airlines reservations phone number 1800-864-8331 and share the necessary details with the support team member.

How can I get a hold of United? 

You can use Farelock to reserve the ticket with United Airlines, available when booking next to fares when a customer chooses a flight. After selecting the particular flight, purchase fare Lock. They will send reminders 24 hours after the end of the Farelock period.

How long does United Airlines hold time?

If you have reserved a United Airlines flight ticket, Passengers can hold the itinerary for three, seven, and 14 days up to this period.

Does United have free texting?

Yes,  United has free texting. United Airlines does not charge any fee for Text message service. They are not responsible for any charges if travel agents charge any payment from the passengers.

What does a customer service rep do for United Airlines?

They perform all essential duties like receiving or directing calls, directing and greeting customers, handling Baggage, preparing tickets and fares, and maintaining a neat and professional Appearance.

What number is 1 800 864 8331? 

This is the United Airlines Customer Service number that handles all the queries or problems with flight information like lost or delayed Baggage, changes in itinerary, canceling existing reservations, and much more.

If you want to get information about MileagePlus Award miles, please contact MileagePlus Merchandise Award Program at 1-866-322-4579.

How do I connect to United Airlines?

You can visit their official website to get all contact options like contact form, Social media, Email, and Phone Number. Passengers should click on the Help Center, click on the preferred communication option, and proceed further.

How do I contact United Airlines by Phone?

Passengers who want to contact United Airlines by phone, can dial the United Airlines phone number 1-800-864-8331 and follow the instructions to speak with the representative, and wait 2-3 minutes. Once the call gets connected, share the essential query details to get it resolved.

What are United Airlines' customer service hours?

United Airlines customer service works from 9 am to 6 pm Central Time, and the Spanish team works 24 hours to resolve the traveler's problem.

United Airlines customer service hours:

  • Monday – Friday, 9:00 a.m. – 6:00 p.m. 
  • Saturday, Sunday, and holidays, 9:00 a.m. – 5:00 p.m.

What is the average wait time for United customer service?

They do not have any estimated time, but an Average waiting time is seven minutes to connect with the representative.

What is the best United customer service?

If you are looking for a quick United customer service option, you can prefer a call on United phone number 1-800-864-8331 or Live Chat with a United Airlines live person as these two options have the fastest response to the query.

Does United Airlines have international flights?

United Airlines offer more than 120 plus international Destinations or 200 plus domestic destinations to travelers. You can book the flight by calling United Airlines customer service international number and sharing the required booking information.

How to call United Airlines customer service in the Japanese Language?

A passenger who is calling from Japan wants to communicate in the Japanese Language, so you can dial (81)-3-6732-5011 to reach the United Airlines customer service executive.

Important Links:

How can I get cheap United tickets

How do I complain to United Airlines

How do I pick my seat on United Airlines

How do I change a United flight

How do I get a refund from United

How to cancel United Airlines flight Booking?