How do I complain to Lufthansa Airlines?

How do I complain to Lufthansa Airlines? 

Do you have any complaints to share with the customer support team at Lufthansa? Travelers can stick to multiple ways of filing complaints about their Lufthansa Airlines flights. Lufthansa Airlines have a dedicated complaints department that looks into the grievances faced by travelers as far as their Lufthansa air booking is concerned. 

People can resort to multiple channels available online to file complaints about their flights. In this article, we are going to look at the different ways available to post or file complaints at Lufthansa for their services. Without much ado, let us get straight into this. 

How do I file a complaint against Lufthansa?

Passengers having trouble with their Lufthansa flight bookings can file complaints using the Lufthansa complaints email address available online at to get instant solutions and effective help as far as Lufthansa customer services are concerned. People are able to find proper help and assistance from the concerned team at Lufthansa by referring to the complaints section online. 

Steps to file a complaint against Lufthansa Airlines:

  • Visit the official Lufthansa Airlines website.
  • Select the Contact Us option.
  • Access the email address to reach out to Lufthansa customer service. 
  • Compose an email and write your complaint. 
  • Get the email delivered to the complaints department at Lufthansa for help and assistance with your Lufthansa flight bookings. 

A Professional from the Lufthansa customer service department will reply to your email within 48 hours of receiving it. This is one of the most preferred ways to get our complaints addressed at Lufthansa Airlines. 

Different ways to complain about Lufthansa Airlines:

Passengers having issues and problems with their flight reservations can communicate with the Lufthansa customer service department for complaints. Multiple online options are available to file complaints at Lufthansa for any service that was not satisfactory or up to the mark. 

Lufthansa has a totally dedicated support page for complaints redressal. Here are some of the commonly used options for complaints at Lufthansa Airlines.

Lufthansa Airlines Customer service number:

People are able to file complaints to get ultimate assistance and help with their flight bookings by connecting with the service department using the complaints helpline to reach a customer service executive for help with flight bookings at Lufthansa Airlines. All you need to do is dial the Lufthansa complaint number to register your complaint: 1 (800) 645-3880 / +1-802-430-6211. This is the Lufthansa customer service helpline number that one must dial to get proper help and solutions as far as Lufthansa bookings are concerned. 

Lufthansa mailing address for complaints:

Passengers are able to write to the complaints department at Lufthansa by following the below-mentioned mailing address: 

Lufthansa German Airlines​
Customer Feedback​
1400 RXR Plaza, West Tower​
Uniondale, NY 11556​

Lufthansa complaints and feedback form. 

Dedicated complaints and feedback forms are available online to help passengers with their issues and concerns. If you have faced any complications as far as your Lufthansa booking is concerned, you can navigate to the official website to access the complaints and feedback form for lodging complaints about Lufthansa services.

Passengers must visit in order to initiate complaints against the services of the airline. Here is what one can do in order to lodge a complaint to get effective solutions: 

Steps to fill out Lufthansa complaints & feedback form:

  • Go to the Lufthansa Airlines website.
  • Select the Feedback and Contact form. 
  • Select the topic of your complaint from a drop-down list.
  • Provide a short description of the issues faced by them on a Lufthansa flight. 
  • Fill in the flight information. 
  • Select the flight date from a drop-down list on the page. 
  • Select the flight option from a list. 
  • Mention your flight number and the origin of the flight. 
  • Type the flight destination. 
  • Next, enter ticket/booking information. 
  • Mention your ticket/ booking reference number. 
  • People having Lufthansa ID or miles can also perform login into their account using the registered email address along with the password. 
  • Mention your contact information such as your full name, email address, phone number, and address. 
  • Also, provide your bank account details. 
  • Passengers can also attach any files in any suitable file format supported at Lufthansa. 
  • Hit the submit feedback option present at the bottom of the page.

In this way, you will submit your feedback to the airline and complain about the services that you experienced.

Travelers can find help from a live person at Lufthansa if faced with any issues or glitches while filling out the online complaints and feedback form. One can initiate a live chat to get help with their Lufthansa flight bookings. The live chat functions 24x7 to offer help and support with flight reservations. For more details visit

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