How to make a complaint to TAP Portugal?

How to make a complaint to TAP Portugal?

Portugal’s state-owned flight, TAP Portugal, is one of the major airlines. Millions of passengers fly with them each year. Suppose you are traveling with them and do not like the in-flight services. Then you would like to make a Tap Portugal complaint. You can make a complaint in many ways. If you also want the same, then go through the article. 

Ways to make a complaint to TAP Portugal: 

You can make a complaint via various means. These are calls, emails, or complaint forms. These processes are described below in detail: 

Make a complaint via TAP Portugal phone call: 

If you are not happy with their service, you can call Tap Portugal complaints phone number. Talk to TAP Portugal customer service representatives and sort out the problem. If it is still not done, then complain. Here is how you can do it: 

Steps to complaint TAP Portugal on phone:

  • Visit their official TAP Portugal website (www.flytap.com)

  • Go to the contact us section.

  • Find the call us option. 

  • Dial the TAP Portugal phone number 1 (800) 903-7914.

  • Pay attention to the IVR. 

  • In IVR, press 7 to talk with the TAP Portugal customer service agent.

  • Wait for five minutes until an agent picks up the call.

  • After he picks up the call, tell him the whole issue and ask him to complain about that. 

  • You will get a complaint reference no. on your phone. 

  • Save it for future reference. 

Send the email to TAP Portugal Email:

You can also choose to send a Tap Portugal complaints email address describing the whole issue. TAP Portugal Official email address is customer@tapmilesandgo.com.

  • Send the email to the TAP Portugal Email (customer@tapmilesandgo.com)

  • Your reason for complaint should be genuine. 

  • You may have to wait for at least 48 hours to get a reply to your complaint. 

  • If the complaint is successful, they will message you or call you after some time about the complaint.

TAP Portugal complaint form: 

You can make a complaint to TAP Portugal by submitting the complaint form on their website. The complaint will be directly submitted at the specific complaints portal. To do it, go through the following steps: 

  • Visit the official website of TAP Portugal, www.flytap.com.

  • Go to the talk to us section of the homepage. 

  • Now go to the complaint section. And click on that. 

  • Enter details. 

  • Write down the problems on the Complaint form.

  • Submit it. 

How to check the status of the complaint? 

You may want to check to Tap Portugal complaint status If you have already made a complaint with them. You have to go to the link (https://www.flytap.com/en-ch/support/talk-to-us/complaint), and here you can find a status check option. Enter your registered email and complaint no. to proceed. 

Related Blogs:

How do I get in touch with the TAP Air flight?

How to cancel a TAP Portugal flight?

How to change a flight on TAP Portugal?

How do I get a refund from TAP Air Portugal?

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