How do I get a refund from Airlink Airlines?

How do I get a refund from Airlink Airlines? 

The passengers never cancel their flight tickets on purpose. It's just that one thing or the other comes up because they never left with any other option but to cancel their flight tickets with the airlines. In that case, they look for possible ways to get a refund of their unused amount of flight tickets from the airlines. 

Airlink is the airline that provides a complete refund of the unused flight tickets to their passengers if they proceed with the cancellation. However, specific steps and policies are mentioned by the airline to get a refund of flight tickets on cancellation. Let's understand the process to get a refund from Airlink Airlines for the flight ticket's partially used or unused amount. 

Steps to request a refund from Airlink online: 

  • Go to the official website of Airlink Airlines.

  • Click on the 'Manage booking' option.

  • Fill out the details like the booking reference number and the surname of the passenger.

  • Click on the "login" button to proceed further. 

  • Look for the flight on which you have made your booking.

  • Choose the option of cancellation after getting onto your flight.

  • Proceed with the Airlink cancellation process. 

  • Make the payment of the Airlink cancellation charges, if applicable. 

  • You'll receive the confirmation on your registered email address and phone number if the cancellation is completed.

  • Fill out the 'refund request form' to initiate the process of refund of your cancelled ticket (after final settlement).

  • Once the process of initiating the refund is completed, the airlines will send the confirmation to your registered email address.

You can check the Airlink refund status by contacting the Airlink customer care executive at +27 11 451 7300.

Request Airlink refund on call:

If you have cancelled your Airlink flight ticket and forgot to proceed with the cancellation through a refund request form, you can make it by calling Airlink customer service at +27 11 451 7300.
If you have made the reservation in cash, in that case, as well you have to call the Airlink customer care executive to initiate the refund of your cancelled flight ticket. 

What is Airlink Airlines refund policy? 

Airlink Airlines have a policy for the refund on which you'll get complete of your unused flight ticket.

  • If the cancellation was made due to any medical emergency, in that case as well, the passengers will be liable to get a complete refund on the cancellation of the Airlink flight ticket.

  • If the cancellation of the Airlink flight ticket was made by the airlines, then also the passenger will get a complete refund of their flight ticket. Provided the passenger can make the rebooking within the Airlink refund time period.

  • If the airline denies boarding the flight due to overbooking, then they will be liable to give you a complete refund of your flight ticket.

  • If there is a significant delay of three hours in the scheduled flight departure, in that case as well, you'll be liable to get a complete refund if you wish to proceed with the cancellation. 

Airlink 24 hours refund policy: 

  • As per the Airlink 24 hours refund policy, if the passenger makes the cancellation of their flight ticket within 24 hours of its booking, in that case, they will be liable to get the complete refund of their cancellation. Provided the booking was made at least seven days before the scheduled flight departure.

  • If the cancellation were made after 24 hours of the scheduled flight booking, in that case, the passenger would be liable to get the refund after the deduction of cancellation charges.

Airlink COVID refund policy: 

  • If the Airlink flight ticket was cancelled because the passenger got tested covid positive. Then also, if they cancel their flight ticket, they will be liable to get a complete refund on the cancellation. However, the passenger needs to submit the covid test report at the time of cancellation as well as while requesting a refund.

  • As per Airlink COVID refund policy, if the passenger gets denied boarding the flight ticket because of getting positive in the Antigen report done at the airport. They will get a complete refund of their flight amount.

How long does it take to get a refund from Airlink? 

It will take 5 to 7 business days to get the refund from Airlink as per the Airlink refund policy when passengers cancel their flight tickets. But when the airlines make the cancellation of your flight ticket, in that case, it will take up to 15 days to get a refund of your cancelled flight ticket.

How do I check the status of my Airlink refund?

Once you request a refund from Airlink, the airline will send you the refund status on your registered email address. You can also get in touch with the Airlink customer service agent to know the refund status. The option to get in touch with the executive of the airlines is mentioned on the 'contact us' page of the website, where the executive will be available to you 24*7.

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