Airlink is a major airline in South Africa that provides a wide range of international as well as domestic flights. Airlink aims to provide its customers with the most reliable services and is well-known for providing them with the best in-flight services. The airline focuses on the comfort and ease of the passengers during the process of booking to the time they reach their destination. If the passengers wish for Airlink to cancel the flight, in that case, they must follow the basic given process to proceed with the cancellation online. Let's understand the methods given for the cancellation of an Airlink flight ticket.
Get to the official website of Airlink.
Get into the 'Manage Booking' Option.
Fill out the 'booking reference number and the passenger's surname.
After filling out the details, proceed to the 'Login' page, where the list of available flights is given.
Choose the flight on which you have made the reservation.
Choose the option of 'Cancellation' from the given list of options to cancel the Airlink flight online.
Pay the Airlink flight cancellation charges.
Once the process of cancellation is completed, you can proceed towards getting the refund of your flight ticket.
There are other ways to cancel your flight ticket, and one of them is to cancel the Airlink flight on call. The process that is required to follow for making the cancellation of your flight ticket is easy and adaptable.
Get to the homepage of Airlink Airlines
Scroll down to get onto the option of the 'customer care' section.
Scroll down to get onto the option of 'Queries about your booking.'
You'll get the Airlink customer service number +27 11 451 7300
Follow the IVR instructions on call.
Once the IVR instruction is complete, wait for a while.
After that, the Airlink live person executive will get in touch with you.
Ask the Airlink agent to proceed with the cancellation of your flight ticket. The passengers also have to provide them with all the necessary and required documents.
Airlink provides the facility of cancelling flight tickets online and places a request for a refund without much hassle. But to gain the proper knowledge before proceeding with the process of cancellation, you must read out the Airlink cancellation policy related to the cancellation and refund.
If the cancellation were made because of the medical condition of the passenger or any of its close relatives in that case as well, there would be no charges on the cancellation of their booked flight.
If the airline doesn't allow you to board the flight ticket due to the heavy crowd, the passenger will be liable to get a complete refund on their flight booking.
Suppose there is a significant delay of 3 hours from the time when the departure was scheduled. In that case, the airlines have to compensate their passengers with an alternate flight or the same destination. If the passengers opt for the cancellation, they will be liable to get a complete refund of their flight ticket.
If Airlink Airlines cancel your flight ticket without any further notice, in that case as well, the entire amount will be refunded to the passengers.
As per the Airlink 24 hours cancellation policy, passengers can make any changes or cancellation of their flight ticket within 24 hours of the scheduled flight booking without paying any charges for the cancellation. Provided the booking was made at least seven days before the scheduled flight booking.
As per Airlink's 24-hour cancellation policy, if the cancellation was made after 24 hours of the scheduled flight booking or the booking was made within seven days of the scheduled departure.
Airlink Airlines have a strict policy because of the Coivd19 pandemic for the passengers. They have to provide the necessary documents and certificate of vaccination doses or a PCR report taken at least 24 hours before the flight departure.
In case you get tested positive in your PCR report, in that case, Airlink COVID cancellation policy, you will not be allowed to board the flight. However, the airlines will refund the complete amount of the flight ticket.
If you are enabled to do the PCR test before your scheduled flight, in that case, you have to do the antigen test at the airport before proceeding towards the boarding. If the result of the Antigen is positive, even after the vaccination, you are not allowed to bar the flight.
The Airlink cancellation fee for the refundable and non-refundable tickets depends upon the nature of the flight (domestic or international), the time and date of the cancellation, and other additional factors.
However, the Airlink cancellation fee will be 35 % of the tour fare or the deposit amount( whichever is higher) if the cancellation was made between 30-15 days before the scheduled departure.
If the cancellation were made 14 to 8 days before the departure, the charges would be 50% of your fare or the amount of the deposit (whichever is higher).
Or, in case of cancellation made within 7-5 days before the departure of your flight, then it will be 75% of the tour charge or deposit amount(whichever is higher).
You can also connect with the Airlink customer service executive at +27 11 451 7300 for any doubts related to the Airlink cancellation fees or process of cancellation.