How Do I Get A Refund From Hong Kong Airlines?

How do I get a refund from Hong Kong Airlines? 

Would you like to get a refund from Hong Kong airlines? If so, then don't get disappointed as here you will receive the relevant information on the same. Hong Kong airline is a popular and secure airline of Hong Kong that provides refunds for cancelled flight tickets. If you want to get a refund from Hong Kong airlines, you need to follow the below-mentioned ways carefully. 

  • To initiate the refund process, you are required to navigate to the official website of the Hong Kong airline
  • On the next move, you need to search for the “Plan & book” option.
  • After that, you need to go to the Trip Management option. Then, go to the refund application
  • To fill the form, you need to give the details of the passenger such as name, address, email ID, city, region, phone number, etc. 
  • After that, you are supposed to select the ticket information such as trip type, etc.
  • Now, you have to give the ticket information such as ticket number, origin, etc.
  • You need to describe the refund request information and then submit the refund form.
  • Lastly, you will receive a text message regarding the refund details on your registered phone number.

What is the Hong Kong Airlines Refund Policy? 

The Hong Kong airline is known to provide hassle-free flying to its passengers. Go through the below points to know about the Hong Kong Airlines Refund Policy

  • As per the airline's 24-hour cancellation policies, you will get a complete refund without any terms and conditions. The refund amount will not be affected by the nature of the flight ticket.
  • When you cancel your Hong Kong Airlines flight ticket due to bereavement of family then you are required to submit the death certificate.
  • If your flight is delayed for 3 hours, then you are eligible for a full refund.
  • The airline will provide a refund if the ticket gets cancelled due to a natural calamity such as earthquakes, hurricanes, floods, heavy rain, thunder, worst climate condition, etc.
  • As per the refund policy of the Hong Kong airline, if you have to pay for the flight ticket with a credit card, you will receive the refund amount in 7 business days. If you have not paid through the credit card, you will get the refund in 20 business days.
  • A refund is only implemented and can only be requested if you have taken the flight ticket with the prefix 851. 
  • It is mandatory to purchase the Hong Kong Airlines flight ticket from the official website of the Hong Kong airline, mobile website, or any authorized channels. 
  • Hong Kong Airlines will process the refund within 7 business days and the refund amount will get processed in the actual payment mode.
  • The non-refundable flight ticket and all the unused tickets are eligible to get a full refund. 

If you have more queries regarding the Hong Kong Airlines Refund Policy, you can send an email to Hong Kong Airlines at or contact Hong Kong Airlines customer service at +852-3916-3666

How long does Hong Kong Airlines' refund take?

Hong Kong Airlines will process the refund amount within 7 business days if you have purchased the flight ticket from the credit card and within 20 business days if you have purchased the flight ticket from cash or check.

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