How Do I Get A Refund From Hong Kong Airlines?

How do I get a refund from Hong Kong Airlines? 

Would you like to get a refund from Hong Kong airlines? If so, then don't get disappointed as here you will receive the relevant information on the same. Hong Kong airline is a popular and secure airline of Hong Kong that provides refunds for cancelled flight tickets. If you want to get a refund from Hong Kong airlines, you need to follow the below-mentioned ways carefully. 

  • To initiate the refund process, you are required to navigate to the official website of the Hong Kong airline
  • On the next move, you need to search for the “Plan & book” option.
  • After that, you need to go to the Trip Management option. Then, go to the refund application
  • To fill the form, you need to give the details of the passenger such as name, address, email ID, city, region, phone number, etc. 
  • After that, you are supposed to select the ticket information such as trip type, etc.
  • Now, you have to give the ticket information such as ticket number, origin, etc.
  • You need to describe the refund request information and then submit the refund form.
  • Lastly, you will receive a text message regarding the refund details on your registered phone number.

What is the Hong Kong Airlines Refund Policy? 

The Hong Kong airline is known to provide hassle-free flying to its passengers. Go through the below points to know about the Hong Kong Airlines Refund Policy

  • As per the airline's 24-hour cancellation policies, you will get a complete refund without any terms and conditions. The refund amount will not be affected by the nature of the flight ticket.
  • When you cancel your Hong Kong Airlines flight ticket due to bereavement of family then you are required to submit the death certificate.
  • If your flight is delayed for 3 hours, then you are eligible for a full refund.
  • The airline will provide a refund if the ticket gets cancelled due to a natural calamity such as earthquakes, hurricanes, floods, heavy rain, thunder, worst climate condition, etc.
  • As per the refund policy of the Hong Kong airline, if you have to pay for the flight ticket with a credit card, you will receive the refund amount in 7 business days. If you have not paid through the credit card, you will get the refund in 20 business days.
  • A refund is only implemented and can only be requested if you have taken the flight ticket with the prefix 851. 
  • It is mandatory to purchase the Hong Kong Airlines flight ticket from the official website of the Hong Kong airline, mobile website, or any authorized channels. 
  • Hong Kong Airlines will process the refund within 7 business days and the refund amount will get processed in the actual payment mode.
  • The non-refundable flight ticket and all the unused tickets are eligible to get a full refund. 

If you have more queries regarding the Hong Kong Airlines Refund Policy, you can send an email to Hong Kong Airlines at refund@hkairlines.com or contact Hong Kong Airlines customer service at +852-3916-3666

How long does Hong Kong Airlines' refund take?

Hong Kong Airlines will process the refund amount within 7 business days if you have purchased the flight ticket from the credit card and within 20 business days if you have purchased the flight ticket from cash or check.

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