How to contact Delta Airlines customer service?

How to contact Delta Airlines customer service?

Delta Airlines offers some of the best customer services that one can look for, aptly suiting the stature of the airline. Since Delta's customer base is too vast, the airline provides Delta customer service through multiple channels, that includes voice support, live chat, and assistance through social media plus email. One can use any one among these according to the nature of the concern and seek assistance.

How do I get through to Delta?

There are various ways by which you can get through Delta Airlines, check out these methods first to get in touch with a Delta representative.

  • Delta Airlines phone number

  • Delta Airlines live chat

  • Delta Airlines social media

  • Delta Airlines email

  • Delta Airlines headquarters

Let's get into detail about each of them one by one...

How do I speak to a person at Delta?

You can speak to a person on Delta Airlines in various ways the easiest & convenient way to talk to them is call. You can easily elaborate your problem on call by dialing the Delta phone number & speaking to a Delta agent.

Steps to get a person at Delta Airlines:

  • Visit the Delta Airlines website.

  • Scroll down to the bottom.

  • Click on Help Centre.

  • Then click on the "Additional Assistance"

  • You will get here the Delta customer service number 800-221-1212 of the voice support team. 

How do I get a live person at Delta?

To get a live person at Delta Airlines on call, you have to follow the IVR steps correctly and have to choose the right option. The IVR options available on the call are mentioned below:

IVR options to get a live person at Delta:

  • Dial the Delta customer service number 800-221-1212.

  • Press 1 for selecting the preferred language.

  • Press 2 to get to the reservations department.

  • Press 3 to make amendments to one's booked flight.

  • Press 4 to reschedule or cancel an existing reservation.

  • Press 5 to get to the baggage and related services department.

  • Press 6 to connect to a miles and rewards agent.

  • Press 7 to connect to the live Delta human support agent.

Press the button according to your concern & talk to the Delta live person in real-time. Delta customer service agent is available 24/7 for your support. They will provide you with the best solution for your problem.

Is Delta customer service open? 

The Delta customer service department is split into various teams, each of which handles a specific set of queries and concerns of incoming customers. These teams are classified as Sales and service, Refund Status, Baggage, etc., and each team may or may not have the same working hours. Some of these work with Delta customer service 24/7, while others don't. 
To check the working hours of the Delta Airlines customer service team follow the steps below:

  • Visit the homepage of Delta Airlines.

  • Click on "Help Center." 

  • Open the Delta Help Center webpage. 

  • Select the "Additional Assistance" menu.

  • Open the dropdown menu.

Does Delta have a chat function? 

Yes, Delta Airlines provides their passengers the option to chat with the Delta customer service representative. This service is reliable and efficient and, at times, can also give serious competition to the voice support option over the phone. 

How do I get to Delta chat? 

To chat with Delta representative, you can follow these steps.

Steps to get to Delta chat agent:

  • Visit Delta.com

  • Go to the Help Center option.

  • Click on the “Message Us” button. 

  • A pop up chat window will open on the screen.

  • Now, chat with a Delta virtual assistant.

Delta Airlines Email:

Sending an email or filling out the Delta Feedback and complaint form is also particularly helpful in getting one's voice heard and getting assistance from Delta. 

Steps to send an Email to Delta Airlines:

  • Compose an Email regarding your concern.

  • Also, mention your contact details & booking id.

  • Send the mail to Delta Airlines official email id: charter@delta.com

The usual turnaround time for a reply through an email is usually 2-3 days, so a well-written email helps shorten the conversation.

Delta Airlines social media:

Contact Delta Airlines through their social media channels. You can post your concern tag them or send them a direct message.

The links to their social media channel are provided here:

Facebook

Twitter

Delta Airlines headquarter:

Delta Air Lines, Inc.
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980

You can send your mail or letter to this address regarding any complaint or query to Delta Airlines.

Helpful Links:

How do I get a Delta callback?

How do I upgrade my seat on Delta Airlines?

How do I select seats on Delta?

How do I change my flight with Delta Airlines?

How do I request a refund from Delta?

Delta Airlines Cancellation Policy & Fees

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